| Term | Definition |
|---|---|
| AI agent | An AI assistant that browses your site on behalf of a person, such as ChatGPT Agent. Recorded as a session, labelled separately and not counted in your quota. See AI agents and crawlers. |
| AI crawler | A robot that reads pages for AI search or model training. Counted per vendor, never recorded. |
| AI summary | A short explanation of a session or pattern written by an AI model from its timeline. See AI summaries. |
| API key | A read-only secret that lets an agent or tool read your organisation's data. Starts with hv_live_. See API keys. |
| Conversion | A session that reached an order confirmation page or sent a purchase event. |
| Declared | An agent name announced by the agent itself and not verified by Vision. |
| Demo sessions | Read-only sample visits from a fictional fashion store, shown when you select See demo sessions. |
| Entry page | The first page of a session. |
| Exclusion link | The ?hv_exclude=1 link that stops recording a browser, created with Exclude my browser. |
| Friction tag | A rule-based label for a moment of difficulty, such as Rage click or Checkout exit. See Friction tags. |
| Ignored | Visits Vision saw but did not record (bounces, bots, no consent, over quota…). They never count toward the quota. |
| MCP | Model Context Protocol, the standard AI assistants use to call tools. Vision's MCP server is at https://vision.henkanpartners.ai/api/mcp. |
| Member | A person in your organisation who can view data but not change settings. See Team and roles. |
| Organisation | Your company's workspace in Vision: its sites, team, API keys and monthly allowance. |
| Owner | A member who can also invite people, add sites, change consent settings and manage API keys. |
| Pattern | The same friction type on the same page in at least 25 distinct sessions over 30 days. See Patterns. |
| Public key | The pk_… value in your snippet's data-site attribute. It identifies the site and is not a secret. |
| Quota | The number of human sessions your organisation can record each month, 10,000 by default. |
| Replay | The visit rebuilt from the recording, played back in Vision. Kept for 30 days. |
| Sampling | Recording half of new visits once 90% of the quota is used. Cart and checkout pages are always kept. |
| Session | One visit of at least 30 seconds with real activity, possibly across several pages. |
| Signature | The page and friction type that define a pattern. |
| Site | A website in your organisation, with its own domain, snippet and data. |
| Timeline | The readable list of steps in a session: pages, clicks, typing, scrolls, pauses, errors and purchases. |
| Visitor | A browser identified by a random identifier, which links its sessions. Vision does not know who the visitor is. |
Reference
Glossary
Definitions of the terms used across Henkan Vision and this documentation.